1. Introduction

Claims360 (“we”, “our”, “us”) is committed to protecting your personal data and privacy in compliance with applicable Indian laws including the Information Technology Act, 2000 and related rules.

2. Information We Collect

We may collect:

• Name, mobile number, email address

• Address and PIN code

• Insurance policy details

• Medical / claim-related documents

• Payment transaction details

3. Purpose of Data Collection

Your data is used for:

• Claim consultation and advisory

• Documentation and case evaluation

• Customer support and communication

• Improving our services

4. Data Sharing

We may share data with:

• Insurance companies (only with your consent)

• Legal / regulatory authorities (if required)

We do not sell personal data to third parties.

5. Data Security

We implement reasonable security practices to protect your data. However, no system is 100% secure.

6. User Rights

You may:

• Request access to your data

• Request correction or deletion

• Withdraw consent (may impact service delivery)

7. Cookies

Our website may use cookies to enhance user experience.

8. Contact Us

Email-care@claim360.in

Privacy Policy

1. Acceptance of Terms

By using Claims360 services, you agree to these terms.

2. Nature of Service

Claims360 provides:

• Claim advisory

• Documentation support

• Consultation services

We are not an insurer, broker, or agent.

3. No Guarantee Clause

• We do not guarantee claim approval

• Final decision lies with the insurance company

4. Fees & Payments

• Consultation fees are non-refundable

• Fees must be paid in advance

5. User Responsibilities

You agree to:

• Provide accurate information

• Submit genuine documents

• Cooperate during the process

6. Limitation of Liability

Claims360 is not liable for:

• Claim rejection or delays

• Loss due to incorrect information

• Decisions made by insurers

7. Termination

We reserve the right to refuse or terminate service in case of:

• Fraudulent information

• Misuse of services

8. Governing Law

This agreement is governed by the laws of India, with jurisdiction in Mumbai.

9. Contact Us

Email-care@claim360.in

Terms & Conditions